Senior Program Manager

Location: The Salvation Army Central Oklahoma, 1001 N. Pennsylvania Avenue, Oklahoma City, OK  73107

Employment Type: Full-Time, Non-exempt

Job Summary
Directs, coordinates, supervises, and evaluates the day-to-day operations of the Senior Programs including the operation and services provided at all Senior Centers under COAC.  Supervises all Senior Center Program Coordinators, part time secretary and oversees Coordinators supervision of kitchen staff and volunteers.  Ensures that all Center operations and services comply with the policies, procedures, rules and regulations governing the Center.  Evaluates all senior citizen programs and coordinates program improvements to ensure maximum benefit to clients and the community.

Essential Functions
This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Planning and Coordinating (80%)

Plans, directs, and monitors the work performed by all employees of the Senior Centers including Center Coordinator and Kitchen staff.

Visits sites (using company TSA vehicle) to review all programs for accuracy.

Plans and develops training for employees.

Plans and directs regular staff meetings.

Reviews the attendance, participation, and programs of each Center.

Reviews programs provided at each Center for quality and active participation; seeks new, exciting programs to increase overall participation.

Conducts annual performance evaluations for each Coordinator; reviews the annual performance evaluations of other employees at the Centers.

Understands and supervises all income and expenditures of each Center.

Receives and submits to the Finance Department the income and petty cash from each department.

Coordinates and tracks volunteers in each Center working with the Volunteer Coordinator.

Prepares and maintains records of all NICOA, AARP an RSVP workers assigned to the Senior department; ensures that accuracy and completeness of the same.

Prepares and maintains membership records of all participants at each Senior Center; ensures that accuracy and completeness of the same.

Coordinates funding requests with Director of Development and Area Commander.

Plans trips for the entire Senior Department as well as individual Centers.

Plans participation and attendance at the annual Senior Divisional Camp.


Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.

Assists with the annual United Way report and presentation.

Serves as administrative office facilitator for special projects and activities.

Orders food and commodities in appropriate quantities for each Center and at economical prices; monitors expenditures to ensure compliance with the food budget; serves as liaison to RSK Food Services Manager.

Ensures kitchen operations conform to local, state, and federal health regulations.

Performs other related work as required. 

Materials and Equipment

Computer           Phone               Copier

Knowledge, Skills and Abilities

Knowledge of accepted practices and procedures for administering social service programs specifically for senior citizens.

Knowledge of the principles and practices of supervision.

Knowledge of the principles and practices of bookkeeping.

Ability to prepare and maintain records and reports in an accurate, complete, and timely manner.

Ability to develop and evaluate the effectiveness of senior programs and ability to develop and implement improvements in order to maximize the program benefits for clients and the community.

Ability to plan and coordinate special events and fund-raisers.

Ability to navigate a computer for use of ordering food and communicating via email with the Regional Food Bank of Oklahoma, vendors and staff.


Education and Experience

Bachelor’s degree from an accredited college or university in Social Services or a related field is preferred but not required, and three years progressively responsible experience administering and supervising a social service program, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Valid Driver’s License

Physical Requirements

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to drive a TSA assigned vehicle in heavy traffic and for extended trips. 

Working Conditions

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.